FAQ

Frequently Asked Questions

What is Veloura Botanics?

Veloura Botanics is a botanical hair care brand dedicated to helping you build a simple, nourishing hair-care routine. Our products are thoughtfully selected with plant-based ingredients and hair wellness in mind.

What is your hair growth oil used for?

Our hair oils are designed to nourish and moisturize the hair and scalp while supporting a healthy-looking hair-care routine. Regular scalp and hair care can help maintain hair that looks stronger, softer, and healthier.

How do I use Veloura Botanics hair oil?

Apply a small amount of oil to the scalp and/or hair, depending on the product instructions. Gently massage the scalp with your fingertips to distribute the oil evenly. For best results, use consistently as part of your regular hair-care routine.

How often should I use the oil?

Usage may vary depending on your hair type, scalp needs, and the specific product. We recommend following the instructions provided on your product page or packaging.

Is Veloura Botanics suitable for all hair types?

Our products are created with a variety of hair-care routines in mind. However, everyone's hair and scalp are different. If you have particularly sensitive skin or known ingredient sensitivities, review the ingredient list before use.

How long does it take to see results?

Hair naturally grows at different rates, and results vary from person to person. Consistent use, proper hair care, nutrition, lifestyle, and individual hair characteristics can all influence your experience. We do not guarantee a specific rate or amount of hair growth.

Can I use the oil on my scalp?

Yes, when the product instructions indicate scalp use. Apply a small amount and gently massage it into the scalp.

Can I use the oil on protective styles?

Depending on the product, our oils may be suitable for use around protective hairstyles. Always follow the individual product instructions and avoid excessive application.

How should I store my hair oil?

Keep your product tightly closed and store it in a cool, dry place away from excessive heat and direct sunlight.

What if I have sensitive skin?

If you have sensitive skin or are concerned about a particular ingredient, perform a patch test before full use and review the ingredient list carefully. Discontinue use if irritation occurs.

Do you test on animals?

Veloura Botanics is committed to making thoughtful choices throughout our product journey. Please refer to our current product packaging or brand information for the latest details regarding our testing and sourcing practices.

How can I contact Veloura Botanics?

We're happy to help. You can reach our customer care team through our Contact page at Fuzz28zsc@gmail.com. Please include your order number when contacting us about an existing order.