Privary policy

Your Privacy Matters

At Veloura Botanics, we respect your privacy and are committed to protecting the personal information you provide when shopping with us.

This Privacy Policy explains how information may be collected, used, and protected when you visit or make a purchase from our online store.

Information We Collect

When you browse our store, place an order, contact us, or subscribe to communications, we may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Order and purchase information
Payment-related information processed through our payment providers
Information you provide when contacting customer support
Website usage and device information

How We Use Your Information

We may use collected information to:

Process and fulfill orders
Provide shipping and order updates
Respond to customer inquiries
Provide customer support
Improve our products, services, and website
Prevent fraud and protect our store
Send marketing communications when you have chosen to receive them
Comply with applicable legal requirements

Payment Information

Payments are processed through secure third-party payment providers. Veloura Botanics does not intentionally store your complete payment card details on our own systems.

Cookies

Our website may use cookies and similar technologies to help provide a better shopping experience, remember preferences, understand website activity, and improve our services.

Third-Party Services

We may work with trusted third-party service providers, such as payment processors, shipping providers, analytics services, and marketing platforms, when necessary to operate our business.

These providers may process information according to their own privacy policies.

Protecting Your Information

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Choices

You may choose not to receive certain marketing communications by following the unsubscribe instructions included in those communications.

You may also contact us regarding personal information associated with your account or orders, subject to applicable laws.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Veloura Botanics
Email: Fuzz28zsc@gmail.com

Last Updated: [August 16 2026]